Right of withdrawal for consumers
The following right of withdrawal only applies to consumers in distance selling:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day of the conclusion of the contract.
In order to exercise your right of withdrawal, you must inform us (Fachverlag Hans Carl GmbH, Andernacher Straße 33a, 90411 Nuremberg, Germany, phone: +49 911 95285-31, e-mail: mebak@hanscarl.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or e-mail ). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
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To
Fachverlag Hans Carl GmbH
Andernacher Strasse 33a
90411 Nuremberg
Germany
Telephone: +49 911 95285-31
E-mail: mebak@hanscarl.com
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*)/received on (*)
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of consumer(s) (only in case of paper communication)
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Date
(*) Delete where inapplicable.
Early exclusion of the right of withdrawal
If you wish us to start executing the contract before the withdrawal period has expired and expressly agree to this, you lose the right of withdrawal as soon as we start executing the contract.